# Dispute Resolution ## Introduction Whenever two people meet to trade something, disagreements are bound to happen. When a trade between multiple parties is not entirely automated, as in the case of [interactive swaps](/concepts/market.md#interactive), there must be a process to resolve any conflict. This system is known as a dispute resolution system*.* Users of centralized marketplaces are familiar with dispute (or appeal) systems. It assures them that the platform operators will listen, deliberate and possibly resolve a dispute in their favour. However, many users on centralized marketplaces have found the dispute process unfair, arbitrary, and lacking in transparency, with no way to appeal a ruling. ## Joint Dispute System The Joint protocol features a decentralized dispute resolution protocol designed to be scalable and secure against manipulation. It leverages the wisdom of the crowd to create a decentralized prediction system for disputes where community members with skin in the game are tasked with resolving issues arising from swaps. The dispute system is open to anyone. As a permissionless system operating on the blockchain, it is fair and consistent and executes rulings automatically. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.joint.exchange/concepts/dispute-resolution.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.