> For the complete documentation index, see [llms.txt](https://docs.joint.exchange/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.joint.exchange/concepts/dispute-resolution.md).

# Dispute Resolution

## Introduction

Whenever two people meet to trade something, disagreements are bound to happen. 

When a trade between multiple parties is not entirely automated, as in the case of [interactive swaps](/concepts/market.md#interactive), there must be a process to resolve any conflict. This system is known as a dispute resolution system*.*

Users of centralized marketplaces are familiar with dispute (or appeal) systems. It assures them that the platform operators will listen, deliberate and possibly resolve a dispute in their favour.

However, many users on centralized marketplaces have found the dispute process unfair, arbitrary, and lacking in transparency, with no way to appeal a ruling.

## Joint Dispute System

The Joint protocol features a decentralized dispute resolution protocol designed to be scalable and secure against manipulation.

It leverages the wisdom of the crowd to create a decentralized prediction system for disputes where community members with skin in the game are tasked with resolving issues arising from swaps.

The dispute system is open to anyone. As a permissionless system operating on the blockchain, it is fair and consistent and executes rulings automatically.