Dispute Resolution
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Whenever two people meet to trade something, disagreements are bound to happen.
When a trade between multiple parties is not entirely automated, as in the case of , there must be a process to resolve any conflict. This system is known as a dispute resolution system.
Users of centralized marketplaces are familiar with dispute (or appeal) systems. It assures them that the platform operators will listen, deliberate and possibly resolve a dispute in their favour.
However, many users on centralized marketplaces have found the dispute process unfair, arbitrary, and lacking in transparency, with no way to appeal a ruling.
The Joint protocol features a decentralized dispute resolution protocol designed to be scalable and secure against manipulation.
It leverages the wisdom of the crowd to create a decentralized prediction system for disputes where community members with skin in the game are tasked with resolving issues arising from swaps.
The dispute system is open to anyone. As a permissionless system operating on the blockchain, it is fair and consistent and executes rulings automatically.